Shipping Policy

At Rolling Brew Co., all products are freshly baked to order. Please read the information below carefully before placing your order.

Processing Time

Most orders are freshly prepared and dispatched within 5 working days.

For more complex or larger orders, preparation time may extend to up to 7 working days. This allows us to maintain quality, freshness, and food safety standards. Where possible, dispatch timeframes will be outlined on the product listing.

Delivery Areas

We currently offer nationwide delivery within the United Kingdom.

Delivery Method

Orders are dispatched using a reputable courier service. Delivery times may vary depending on location and courier demand.

Estimated delivery times are provided as a guide only and are not guaranteed.

Delivery Charges

Shipping costs are calculated at checkout based on your order and delivery location.

Perishable Goods

As our products include perishable food items:

Please ensure someone is available to receive the delivery where possible
We cannot be held responsible for delays caused by courier services once an order has been dispatched

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please refer to our Returns & Refunds Policy and contact us within 48 hours of delivery, including photographic evidence, so we can assist you promptly.

Failed or Delayed Deliveries

If your order is delayed or does not arrive, please contact us and we will investigate with the courier on your behalf.